011304 InformaCast® Enabled Emergency Indoor Intercom

Part Number: 011304

MSRP: $623.00

Each CyberData device comes with a Two-Year Warranty. Extended Warranty extends your warranty for an additional two years. Already have a CyberData device and want to add a Two-Year Warranty? Please click the link below to register your device first:

https://support.cyberdata.net/portal/en/newticket

CyberData’s Try & Buy program allows you to order QTY (1) of any SIP device and try it for 30 days to determine if it will meet your needs. When “Try and Buy" is selected, we charge on shipment and we will apply a credit IF the product is returned through our RMA process within 30 days, in good condition in its original packaging.

Once returned and upon inspection, CyberData will apply the credit to your credit card, less any shipping and handling charges that CyberData incurs. No returns are accepted after 30 days under our Try & Buy program.

Need help configuring your devices?

The CyberData InformaCast Enabled Emergency Indoor Intercom can receive InformaCast notification messages, deliver two-way communication and provide secure access
control for your VoIP phone system. These devices are perfect for a multitude of indoor settings, such as commercial or residential facilities, schools and universities, retail establishments, warehouses, and manufacturing plants.

InformaCast Features

  • Capable of receiving Singlewire InformaCast notification messages
  • Compatible with Singlewire InformaCast v12.1, including support for downloading SIP credentials from InformaCast
  • Supports Singlewire InformaCast High Quality Audio

 

Standard Features

  • Full duplex audio with enhanced acoustic echo cancelling
  • Half duplex push-to-talk audio from the phone side using the phone's keypad or from the intercom side using the call button
  • Simultaneous SIP and multicast
  • Supports user-uploadable ring and alert tones
  • Loud/Night Ringer function - second SIP extension
  • Can receive pages directly from Poly phones as well as other devices that send standard multicast

  • DTMF-controlled dry relay contact for auxiliary control
  • Door closure and tamper alert signal
  • Network volume control
  • Supports Auxiliary Strobe Kit for visual notification
  • Intended for indoor use only

  • TLS 1.2 and SRTP enhanced security for IP endpoints in a local or cloud-based environment
  • Autoprovisioning via HTTP, HTTPS, or TFTP
  • HTTPS or HTTP web-based configuration. HTTPS is enabled by default
  • Configurable event generation for device health and status monitoring
  • 802.11q VLAN tagging
  • Web-based upgradeable firmware
  • Support for Cisco SRST resiliency
Ethernet I/F 10/100 Mbps
Protocol SIP RFC 3261 Compatible
Notification Software Singlewire InformaCast v4.0 and above
Power Input PoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply (not included)
Audio Output (Max)
Power Rating (Max)
802.3af: 86dB @ 1 meter
802.3af: 5-Watts
On-Board Relay 1A @ 30 VDC
Payload Types G.711 a-law, G.711 μ-Law, G.722 and G.729
Network Security TLS 1.2, SRTP, HTTPS
Operating Range Temperature: -40 degrees C to 55 degrees C (-40 degrees F to 131 degrees F)
Humidity: 5-95%, non-condensing
Storage Temperature -40 degrees C to 70 degrees C (-40 degrees F to 158 degrees F)
Storage Altitude Up to 15,000 ft. (4573 m)
Dimensions* Length: 4.53 inches [115 mm]
Width: 2.22 inches [56.3 mm]
Height: 4.53 inches [115 mm]
Weight
Boxed Weight
1.0 lbs. [0.45 kg]
2.0 lbs. [0.90 kg]
Compliance CE: EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive EN 62368-1; RoHS Compliant; FCC Part 15 Class; Industry Canada ICES-3 Class A; IEEE 802.3 Compliant; TAA Compliant
Warranty 2 years limited
Part Number 011304

*Dimensions are measured from the perspective of the product being upright with the front of the product facing you.

How do I upgrade my firmware?
The relay does not work. How do I fix this?
I was able to register your device with our SIP server, but when I tried to enter a DTMF tone there was no function.
After a period of time, my device stops working or is unreachable.
On an Asterisk-based VoIP SIP PBX system, the CyberData SIP Device status is "Busy" or "Unreachable."
What type of audio files can be uploaded into the intercom?
Where can I specify the name of the device?
On the V2 products, what happens during a firmware upload if the process gets corrupted?
I see in the electrical connection diagram in the Users Guide that there is a High PIV Ultra Fast switching diode. Do I need it, and if so do you have a source?
We have the Cisco 3550 switch and it looks like the unit is not able to negotiate the power with the switch. It keeps cycling over and over.
The CyberData device connected to a Dell Powerconnect 3524P or 3548P port did not stay linked up. The device comes up, and then it goes down, and then it comes up cycling.
I am unable to connect with the unit when it is plugged into a Cisco SLM 224P switch.
I have a Cisco 6513 switch. When I plug in a CyberData VoIP device, the device constantly reboots and will not register to the SIP server.
I am trying to upgrade from firmware version 4.0.0 to 6.1.0. The filename field does not allow enough characters for the full firmware file name. How do I complete the upgrade from this firmware version?
I have registered the device on Cisco Call Manager but am unable to register the device's Nightringer using the device's MAC address. How do I configure two extensions on Call Manager for the device?
I have a Cisco Catalyst series switch. How do I set the unit so that it can use PoE (under 15.4w) instead of an external power source?
How loud is the speaker on the Intercom?
When I press the call button, a static discharge to the button causes the intercom to lock up and lose connectivity and then reboot. When the intercom reboots, it never establishes a link until PoE (power over ethernet) is removed and re-established. What should I do to prevent this from happening?
What type of relay does the intercom have?
What is the maximum rating for the intercom's relay?
Is the circuit board on the intercom IP rated?


Typical Installation: Door Entry/Access Control

Typical Installation: SIP RGB Strobe or Auxiliary RGB Strobe

Intercom to Auxiliary RGB Strobe Connections

Connections

Remote Switch Connection

Connecting to non-inductive type loads (Devices Less than 1A at 30 VDC)

This relay can be used to trigger low current devices like strobes and security camera input signals as long as the load is not an inductive type and the relay is limited to a maximum of 1 Amp @ 30 VDC.

Connecting to inductive type loads (Door Strike Intermediate Relay Module)
We highly recommend that inductive load and high current devices use our Door Strike Intermediate Relay Module product (CD# 011269).

Connecting to inductive type loads (Networked Dual Door Strike Relay)
We highly recommend that inductive load and high current devices use our Networked Dual Door Strike Relay product (CD# 011375).

Wall Mounting

Wall Mounting

Documentation

Serial Number begins with 3041xxxxx

Serial Number begins with 3042xxxxx