011410 SIP h.264 Video Outdoor Intercom
Part Number: 011410
MSRP: $1,058.00
- Description
- Features
- Specs
- FAQs
- Installation
- Downloads
This outdoor intercom with h.264 video connects to your VoIP phone system providing clear two-way audio, visual confirmation and secure access control.
This device is constructed to protect it from vandalism while the weatherproofing protects it from your elements.
If you are looking for an easy to install, secure access control intercom with camera and built-in dry contact to trigger doors and gates, this is it.
CyberData's SIP enabled VoIP products are compatible with a vast majority of VoIP systems including SBCs, Gateways, and phone systems both on-premise and cloud-based.
- Full duplex audio with enhanced acoustic echo cancelling
- Half duplex push-to-talk audio from the phone side using the phone's keypad or from the intercom side using the call button
- Simultaneous SIP and multicast
- Supports user-uploadable ring and alert tones
- Loud/Night Ringer function - second SIP extension
- Can receive pages directly from Poly phones as well as other devices that send standard multicast
- Adjustable camera angle
- DTMF-controlled dry relay contact for auxiliary control
- Door closure and tamper alert signal
- Network volume control
- Supports Outdoor Auxiliary Strobe Kit for IP66-rated outdoor visual notification
- TLS 1.2 enhanced security for IP endpoints in a local or cloud-based environment
- Autoprovisioning via HTTP, HTTPS, or TFTP
- HTTPS or HTTP web-based configuration. HTTPS is enabled by default
- Configurable event generation for device health and status monitoring
- 802.11q VLAN tagging
- Web-based upgradeable firmware
- Support for Cisco SRST resiliency
| Ethernet I/F | 10/100 Mbps |
| Protocol | SIP RFC 3261 Compatible |
| Power Input | PoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply (not included) |
| Audio Output (Max) Power Rating (Max) |
802.3af: 86dB @ 1 meter 802.3af: 5-Watts |
| On-Board Relay | 1A @ 30 VDC |
| Payload Types | G.711 a-law, G.711μ-law, G.722, and G.729 |
| Video Codec | H.264 Baseline |
| Camera Resolution | 320 x 240 |
| SIP Video Payload | Baseline profile @ 320x240 |
| Video Lens Angle | 72 degrees, with 30 degree mechanical adjustment |
| Network Security | TLS 1.2 |
| IP Rating | IP65 |
| Operating Range | Temperature: -40 degrees C to 55 degrees C (-40 degrees F to 131 degrees F) Humidity: 5-95%, non-condensing |
| Storage Temperature | -40 degrees C to 70 degrees C (-40 degrees F to 158 degrees F) |
| Storage Altitude | Up to 15,000 ft. (4573 m) |
| Dimensions* |
Length: 5.118 inches [130 mm] Width: 2.252 inches [57.21 mm] Height: 5.118 inches [130 mm] |
|
Weight Boxed Weight |
2.0 lbs. [0.90 kg] 3.0 lbs. [1.36 kg] |
| Compliance | CE: EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive EN 62368-1; RoHS Compliant; FCC Part 15 Class; Industry Canada ICES-3 Class A; IEEE 802.3 Compliant; TAA Compliant |
| Warranty | 2 Years Limited |
| Part Number | 011410 |
| Note | Electronics are conformal coated for environmental protection. |
*Dimensions are measured from the perspective of the product being upright with the front of the product facing you.
How loud is the speaker on the Intercom?
The average Intercom volume level is 9 SPL using the standard 1KHz test tone normalized at 0dB and yields 93dB output at 1 meter.
How do I update my firmware?
Go to the Downloads tab, click on the serial number range matching your device and download the firmware compatible with it. To update the firmware, unzip the file and log in to the web GUI for the device you are trying to upgrade. Navigate to the Firmware tab and browse for the firmware file you just downloaded. Select and upload that file. Do not reboot, the device will do it for you. For more information, please check your product’s Operations Guide, also available under the Downloads tab.
PLEASE NOTE: If you are downgrading, please contact CyberData’s Technical Support Department first to ensure the device does not get damaged. We also recommend you export a copy of your current configuration BEFORE updating, should a loss of power or another issue occur that would potentially lose your settings.
Is earth ground installation required for this CyberData product?
Using ground cable is necessary to minimize the risks to both people and equipment from electrical hazards such as direct lightning strikes, voltage spikes, ESD and EMF induced surges, or PoE overvoltage by providing a low impedance path from the intercom to the earth. The CyberData product is meant to be connected to a grounding/earthing rod/bar/busbar. The shorter the path to ground/earth the better.
Please note that CyberData recommends that installation grounding/earthing connections be made by certified contractors/electricians who know the electrical codes applying to the customer's area.
How can I prevent water or weather damage to the device if it is in a vulnerable location?
Refer to “Connecting and Sealing the SIP Outdoor Intercom” on the Intercom Quick Reference Placemat.
Is this device compatible with my service provider or IP-PBX server?
CyberData VoIP products are compatible with IP-PBX servers that support standard SIP protocol. You can find a full list of IP-PBX servers that CyberData products have been validated on by going to Connecting to Compatible IP-PBX Servers. If you do not see your IP-PBX on this list, feel free to contact CyberData’s Technical Support Department for more information.
What is multicast?
IP multicast is a technique for one-to-many communication over a local IP network. IGMP multicast is sent via UDP packets from a multicast server to a multicast receiver. This stream scales to a larger receiver population by not requiring prior knowledge of who or how many receivers there are. Multicast uses network infrastructure efficiently by requiring the source to send a packet only once, even if it needs to be delivered to many receivers. The network replicates the packet in order to reach multiple receivers only when necessary.
Multicast is a great alternative to SIP registration as it does not require that the recipient of the stream to register as an extension on an IP-PBX server.
CyberData products support both regular IGMP multicast as well as proprietary Polycom Group Paging.
Which IP Phones do you recommend for setting up a Peer to Peer SIP call with this device?
For audio calls, see SIP Point-To-Point Configuration
For video calls, see Video Intercom Compatibility List and Configuring Yealink T58V Phones in Point to Point mode with CyberData Video Intercom
For calls to PC, see CyberSoftPhone Point to Point Configuration Guide
For calls to Android and iOS, see Using the CyberData Video Intercom with the Linphone App
For additional support or answers to questions not covered on this page, who should I contact?
Typical Installation
Door Entry/Access Control
Dimensions
Dimensions (Rear View and Mounting Holes)
Cable Routing
Network Cable
Mounting
Rear Conduit Mounting Restrictions
Side and Rear Conduit Mounting Option
Side Conduit Mounting Restrictions
Gooseneck Mounting
Ground Cable Installation for Goose Neck Mounting
Onboard Terminal Connections
Remote Switch Connection
Connecting to non-inductive type loads (Devices Less than 1A at 30 VDC)
Connecting to inductive type loads (Door Strike Intermediate Relay Module product (CD# 011269)
Connecting to inductive type loads (Networked Dual Door Strike Relay product (CD# 011375)
All firmware files include release notes and an autoprovisioning template.
Please back up your configuration before uploading firmware, and restore factory defaults after the upload is complete.
Description
This outdoor intercom with h.264 video connects to your VoIP phone system providing clear two-way audio, visual confirmation and secure access control.
This device is constructed to protect it from vandalism while the weatherproofing protects it from your elements.
If you are looking for an easy to install, secure access control intercom with camera and built-in dry contact to trigger doors and gates, this is it.
CyberData's SIP enabled VoIP products are compatible with a vast majority of VoIP systems including SBCs, Gateways, and phone systems both on-premise and cloud-based.
Features
- Full duplex audio with enhanced acoustic echo cancelling
- Half duplex push-to-talk audio from the phone side using the phone's keypad or from the intercom side using the call button
- Simultaneous SIP and multicast
- Supports user-uploadable ring and alert tones
- Loud/Night Ringer function - second SIP extension
- Can receive pages directly from Poly phones as well as other devices that send standard multicast
- Adjustable camera angle
- DTMF-controlled dry relay contact for auxiliary control
- Door closure and tamper alert signal
- Network volume control
- Supports Outdoor Auxiliary Strobe Kit for IP66-rated outdoor visual notification
- TLS 1.2 enhanced security for IP endpoints in a local or cloud-based environment
- Autoprovisioning via HTTP, HTTPS, or TFTP
- HTTPS or HTTP web-based configuration. HTTPS is enabled by default
- Configurable event generation for device health and status monitoring
- 802.11q VLAN tagging
- Web-based upgradeable firmware
- Support for Cisco SRST resiliency
Specs
| Ethernet I/F | 10/100 Mbps |
| Protocol | SIP RFC 3261 Compatible |
| Power Input | PoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply (not included) |
| Audio Output (Max) Power Rating (Max) |
802.3af: 86dB @ 1 meter 802.3af: 5-Watts |
| On-Board Relay | 1A @ 30 VDC |
| Payload Types | G.711 a-law, G.711μ-law, G.722, and G.729 |
| Video Codec | H.264 Baseline |
| Camera Resolution | 320 x 240 |
| SIP Video Payload | Baseline profile @ 320x240 |
| Video Lens Angle | 72 degrees, with 30 degree mechanical adjustment |
| Network Security | TLS 1.2 |
| IP Rating | IP65 |
| Operating Range | Temperature: -40 degrees C to 55 degrees C (-40 degrees F to 131 degrees F) Humidity: 5-95%, non-condensing |
| Storage Temperature | -40 degrees C to 70 degrees C (-40 degrees F to 158 degrees F) |
| Storage Altitude | Up to 15,000 ft. (4573 m) |
| Dimensions* |
Length: 5.118 inches [130 mm] Width: 2.252 inches [57.21 mm] Height: 5.118 inches [130 mm] |
|
Weight Boxed Weight |
2.0 lbs. [0.90 kg] 3.0 lbs. [1.36 kg] |
| Compliance | CE: EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive EN 62368-1; RoHS Compliant; FCC Part 15 Class; Industry Canada ICES-3 Class A; IEEE 802.3 Compliant; TAA Compliant |
| Warranty | 2 Years Limited |
| Part Number | 011410 |
| Note | Electronics are conformal coated for environmental protection. |
*Dimensions are measured from the perspective of the product being upright with the front of the product facing you.
FAQs
How loud is the speaker on the Intercom?
The average Intercom volume level is 9 SPL using the standard 1KHz test tone normalized at 0dB and yields 93dB output at 1 meter.
How do I update my firmware?
Go to the Downloads tab, click on the serial number range matching your device and download the firmware compatible with it. To update the firmware, unzip the file and log in to the web GUI for the device you are trying to upgrade. Navigate to the Firmware tab and browse for the firmware file you just downloaded. Select and upload that file. Do not reboot, the device will do it for you. For more information, please check your product’s Operations Guide, also available under the Downloads tab.
PLEASE NOTE: If you are downgrading, please contact CyberData’s Technical Support Department first to ensure the device does not get damaged. We also recommend you export a copy of your current configuration BEFORE updating, should a loss of power or another issue occur that would potentially lose your settings.
Is earth ground installation required for this CyberData product?
Using ground cable is necessary to minimize the risks to both people and equipment from electrical hazards such as direct lightning strikes, voltage spikes, ESD and EMF induced surges, or PoE overvoltage by providing a low impedance path from the intercom to the earth. The CyberData product is meant to be connected to a grounding/earthing rod/bar/busbar. The shorter the path to ground/earth the better.
Please note that CyberData recommends that installation grounding/earthing connections be made by certified contractors/electricians who know the electrical codes applying to the customer's area.
How can I prevent water or weather damage to the device if it is in a vulnerable location?
Refer to “Connecting and Sealing the SIP Outdoor Intercom” on the Intercom Quick Reference Placemat.
Is this device compatible with my service provider or IP-PBX server?
CyberData VoIP products are compatible with IP-PBX servers that support standard SIP protocol. You can find a full list of IP-PBX servers that CyberData products have been validated on by going to Connecting to Compatible IP-PBX Servers. If you do not see your IP-PBX on this list, feel free to contact CyberData’s Technical Support Department for more information.
What is multicast?
IP multicast is a technique for one-to-many communication over a local IP network. IGMP multicast is sent via UDP packets from a multicast server to a multicast receiver. This stream scales to a larger receiver population by not requiring prior knowledge of who or how many receivers there are. Multicast uses network infrastructure efficiently by requiring the source to send a packet only once, even if it needs to be delivered to many receivers. The network replicates the packet in order to reach multiple receivers only when necessary.
Multicast is a great alternative to SIP registration as it does not require that the recipient of the stream to register as an extension on an IP-PBX server.
CyberData products support both regular IGMP multicast as well as proprietary Polycom Group Paging.
Which IP Phones do you recommend for setting up a Peer to Peer SIP call with this device?
For audio calls, see SIP Point-To-Point Configuration
For video calls, see Video Intercom Compatibility List and Configuring Yealink T58V Phones in Point to Point mode with CyberData Video Intercom
For calls to PC, see CyberSoftPhone Point to Point Configuration Guide
For calls to Android and iOS, see Using the CyberData Video Intercom with the Linphone App
For additional support or answers to questions not covered on this page, who should I contact?
Installation
Typical Installation
Door Entry/Access Control
Dimensions
Dimensions (Rear View and Mounting Holes)
Cable Routing
Network Cable
Mounting
Rear Conduit Mounting Restrictions
Side and Rear Conduit Mounting Option
Side Conduit Mounting Restrictions
Gooseneck Mounting
Ground Cable Installation for Goose Neck Mounting
Onboard Terminal Connections
Remote Switch Connection
Connecting to non-inductive type loads (Devices Less than 1A at 30 VDC)
Connecting to inductive type loads (Door Strike Intermediate Relay Module product (CD# 011269)
Connecting to inductive type loads (Networked Dual Door Strike Relay product (CD# 011375)
Downloads
All firmware files include release notes and an autoprovisioning template.
Please back up your configuration before uploading firmware, and restore factory defaults after the upload is complete.