011484 SIP Dual Relay Controller
Part Number: 011484
MSRP: $399.00
- Description
- Features
- Specs
- FAQs
- Installation
- Downloads
As part of a network-managed IP security infrastructure, the CyberData SIP Dual Relay Controller is a PoE-powered IP device which controls two high amperage relays to manage the unlocking and locking of doors, or activation and deactivation of a device.
The SIP Dual Relay Controller allows network monitoring and control of two relays using the web or DTMF, activating one, both, or in airlock mode. Power for the strikes can be from the internal 12V @ 500 mA supply or from an external power source.
All events are logged with a battery-backed up time stamp, which can be downloaded.
The SIP Dual Relay Controller can also activate its relays with the press of a button. CyberData’s Remote Call Button (part number 011508, sold separately) can be wired into the button contacts of the SIP Dual Relay Controller to manage the onboard relays in addition to the SIP DTMF functionality.
Applications include electronic door strikes and other high current machine control as well as fire, security or alarm panels, air quality or temperature sensors, or devices that you would control from a distance.
- Two high amperage relays, activated by DTMF or the web, can activate for a set time (pulse), indefinitely, or as an airlock
- Tamper alert can generate a SIP call to an extension
- Multicast page and/or SIP call on state of the sensor as
configured by the user - Time stamped access log
- Support for security code to prevent unwanted SIP calls
- Supports user-uploadable messages
- Dual 12A relays
- NO/NC contacts
- 12V @ 500 mA for direct powered strikes
- Opto-isolated sense inputs
- Device status LED
- Wall mountable
- Cable strain relief
- TLS 1.2 and SRTP enhanced security for IP endpoints in a local or cloud-based environment
- Autoprovisioning via HTTP, HTTPS, or TFTP
- HTTPS web based configuration
- Configurable event generation for device health and status monitoring
- 802.11q VLAN tagging
- Web-based upgradeable firmware
- Support for Cisco SRST resiliency
| Ethernet I/F | 10/100 Mbps |
| Protocol | SIP RFC 3261 Compatible |
| Power Input | 802.3af PoE |
| Relay Voltage/Current | 12A@250VAC, 12A@24VDC |
| Network Security | TLS 1.2, SRTP, HTTPS |
| Operating Range |
Temperature: -40 degrees C to 55 degrees C (-40 degrees F to 131 degrees F) Humidity: 5-95%, non-condensing |
| Storage Temperature | -40 degrees C to 70 degrees C (-40 degrees F to 158 degrees F) |
| Storage Altitude | Up to 15,000 ft. (4573 m) |
| Dimensions* |
Length: 6.586 inches [167.3 mm] Width: 4.338 inches [110.3 mm] Height: 2.6 inches [66 mm] |
| Weight | 0.5 lbs. [0.23 kg] |
| Boxed Weight | 1.0 lbs. [0.45 kg] |
| Compliance | RoHS Compliant; FCC Part 15 Class; Industry Canada ICES-3 Class A; IEEE 802.3 Compliant; TAA Compliant |
| Warranty | 2 Years Limited |
| Part Number | 011484 |
*Dimensions are measured from the perspective of the product being upright with the front of the product facing you.
How do I update my firmware?
Go to the Downloads tab, click on the serial number range matching your device and download the firmware compatible with it. To update the firmware, unzip the file and log in to the web GUI for the device you are trying to upgrade. Navigate to the Firmware tab and browse for the firmware file you just downloaded. Select and upload that file. Do not reboot, the device will do it for you. For more information, please check your product’s Operations Guide, also available under the Downloads tab.
PLEASE NOTE: Firmware is not backwards compatible for V3 devices. If you are downgrading or trying to update a pre-V3 device, please contact CyberData’s Technical Support Department first to ensure the device does not get damaged. We also recommend you export a copy of your current configuration BEFORE updating, should a loss of power or another issue occur that would potentially lose your settings.
Is this device compatible with my service provider or IP-PBX server?
CyberData VoIP products are compatible with IP-PBX servers that support standard SIP protocol. You can find a full list of IP-PBX servers that CyberData products have been validated on by going to Connecting to Compatible IP-PBX Servers. If you do not see your IP-PBX on this list, feel free to contact CyberData’s Technical Support Department for more information.
What is multicast?
IP multicast is a technique for one-to-many communication over a local IP network. IGMP multicast is sent via UDP packets from a multicast server to a multicast receiver. This stream scales to a larger receiver population by not requiring prior knowledge of who or how many receivers there are. Multicast uses network infrastructure efficiently by requiring the source to send a packet only once, even if it needs to be delivered to many receivers. The network replicates the packet in order to reach multiple receivers only when necessary.
Multicast is a great alternative to SIP registration as it does not require that the recipient of the stream to register as an extension on an IP-PBX server.
CyberData products support both regular IGMP multicast as well as proprietary Polycom Group Paging.
Which IP Phones do you recommend for setting up a Peer to Peer SIP call with this device?
For additional support or answers to questions not covered on this page, who should I contact?
Single Door Typical Use Case
Typical Air Lock Use Case
Wiring Diagram 
Greenhouse Humidity Sensor Detection
Documentation
| Documentation | |
|---|---|
| Description | Date |
| PDF Datasheet | DATE:4/14/22 |
| PDF Quick Start Guide | DATE:4/14/22 |
| PDF Quick-Reference Placemat | DATE:8/27/24 |
| PDF Operations Guide (firmware version 20.1.0) | DATE:4/12/22 |
| Firmware, Drivers & Utilities | |
| ZIP Firmware Version 20.1.1 | DATE:11/6/23 |
| ZIP Firmware Version 20.1.0 | DATE:4/14/22 |
| ZIP The Discovery Utility scans the network for CyberData devices. | |
Description
As part of a network-managed IP security infrastructure, the CyberData SIP Dual Relay Controller is a PoE-powered IP device which controls two high amperage relays to manage the unlocking and locking of doors, or activation and deactivation of a device.
The SIP Dual Relay Controller allows network monitoring and control of two relays using the web or DTMF, activating one, both, or in airlock mode. Power for the strikes can be from the internal 12V @ 500 mA supply or from an external power source.
All events are logged with a battery-backed up time stamp, which can be downloaded.
The SIP Dual Relay Controller can also activate its relays with the press of a button. CyberData’s Remote Call Button (part number 011508, sold separately) can be wired into the button contacts of the SIP Dual Relay Controller to manage the onboard relays in addition to the SIP DTMF functionality.
Applications include electronic door strikes and other high current machine control as well as fire, security or alarm panels, air quality or temperature sensors, or devices that you would control from a distance.
Features
- Two high amperage relays, activated by DTMF or the web, can activate for a set time (pulse), indefinitely, or as an airlock
- Tamper alert can generate a SIP call to an extension
- Multicast page and/or SIP call on state of the sensor as
configured by the user - Time stamped access log
- Support for security code to prevent unwanted SIP calls
- Supports user-uploadable messages
- Dual 12A relays
- NO/NC contacts
- 12V @ 500 mA for direct powered strikes
- Opto-isolated sense inputs
- Device status LED
- Wall mountable
- Cable strain relief
- TLS 1.2 and SRTP enhanced security for IP endpoints in a local or cloud-based environment
- Autoprovisioning via HTTP, HTTPS, or TFTP
- HTTPS web based configuration
- Configurable event generation for device health and status monitoring
- 802.11q VLAN tagging
- Web-based upgradeable firmware
- Support for Cisco SRST resiliency
Specs
| Ethernet I/F | 10/100 Mbps |
| Protocol | SIP RFC 3261 Compatible |
| Power Input | 802.3af PoE |
| Relay Voltage/Current | 12A@250VAC, 12A@24VDC |
| Network Security | TLS 1.2, SRTP, HTTPS |
| Operating Range |
Temperature: -40 degrees C to 55 degrees C (-40 degrees F to 131 degrees F) Humidity: 5-95%, non-condensing |
| Storage Temperature | -40 degrees C to 70 degrees C (-40 degrees F to 158 degrees F) |
| Storage Altitude | Up to 15,000 ft. (4573 m) |
| Dimensions* |
Length: 6.586 inches [167.3 mm] Width: 4.338 inches [110.3 mm] Height: 2.6 inches [66 mm] |
| Weight | 0.5 lbs. [0.23 kg] |
| Boxed Weight | 1.0 lbs. [0.45 kg] |
| Compliance | RoHS Compliant; FCC Part 15 Class; Industry Canada ICES-3 Class A; IEEE 802.3 Compliant; TAA Compliant |
| Warranty | 2 Years Limited |
| Part Number | 011484 |
*Dimensions are measured from the perspective of the product being upright with the front of the product facing you.
FAQs
How do I update my firmware?
Go to the Downloads tab, click on the serial number range matching your device and download the firmware compatible with it. To update the firmware, unzip the file and log in to the web GUI for the device you are trying to upgrade. Navigate to the Firmware tab and browse for the firmware file you just downloaded. Select and upload that file. Do not reboot, the device will do it for you. For more information, please check your product’s Operations Guide, also available under the Downloads tab.
PLEASE NOTE: Firmware is not backwards compatible for V3 devices. If you are downgrading or trying to update a pre-V3 device, please contact CyberData’s Technical Support Department first to ensure the device does not get damaged. We also recommend you export a copy of your current configuration BEFORE updating, should a loss of power or another issue occur that would potentially lose your settings.
Is this device compatible with my service provider or IP-PBX server?
CyberData VoIP products are compatible with IP-PBX servers that support standard SIP protocol. You can find a full list of IP-PBX servers that CyberData products have been validated on by going to Connecting to Compatible IP-PBX Servers. If you do not see your IP-PBX on this list, feel free to contact CyberData’s Technical Support Department for more information.
What is multicast?
IP multicast is a technique for one-to-many communication over a local IP network. IGMP multicast is sent via UDP packets from a multicast server to a multicast receiver. This stream scales to a larger receiver population by not requiring prior knowledge of who or how many receivers there are. Multicast uses network infrastructure efficiently by requiring the source to send a packet only once, even if it needs to be delivered to many receivers. The network replicates the packet in order to reach multiple receivers only when necessary.
Multicast is a great alternative to SIP registration as it does not require that the recipient of the stream to register as an extension on an IP-PBX server.
CyberData products support both regular IGMP multicast as well as proprietary Polycom Group Paging.
Which IP Phones do you recommend for setting up a Peer to Peer SIP call with this device?
For additional support or answers to questions not covered on this page, who should I contact?
Installation
Single Door Typical Use Case
Typical Air Lock Use Case
Wiring Diagram
Greenhouse Humidity Sensor Detection
Downloads
Documentation
| Documentation | |
|---|---|
| Description | Date |
| PDF Datasheet | DATE:4/14/22 |
| PDF Quick Start Guide | DATE:4/14/22 |
| PDF Quick-Reference Placemat | DATE:8/27/24 |
| PDF Operations Guide (firmware version 20.1.0) | DATE:4/12/22 |
| Firmware, Drivers & Utilities | |
| ZIP Firmware Version 20.1.1 | DATE:11/6/23 |
| ZIP Firmware Version 20.1.0 | DATE:4/14/22 |
| ZIP The Discovery Utility scans the network for CyberData devices. | |