CyberData Corporation is pleased to announce the launch of our new e-commerce website. Customers can now shop our store, order devices directly from CyberData at MSRP pricing, add Extended Warranties, if they like, and track the status of their orders. Of course, VARs and Resellers can purchase our devices via our great list of US and global distributor partners located here:

https://www.cyberdata.net/pages/where-to-buy-distributors

The new site is designed to provide the most important product information, specs, pictures, and documentation such as datasheets and configuration guides in an easy-to-navigate site. You’ll also find some new videos, and we’ll be augmenting with more real installation pictures and testimonials. Let us know what you think!

See anything odd? Looking for something you can’t find? Or maybe you came across a broken link. We’ve combed over the new website many times, but sometimes it takes a fresh pair of eyes. If you see something, say something! Let us know by emailing sales@cyberdata.net.



CyberData Releases SIP RFID Access Control And SIP RFID Keypad Access Control Devices To Its New Line Of SIP Endpoints For The SMB Security Market VoIP VARs & Installers now have additional cost-effective IP-enabled Access Control Devices to offer their customers, adding value to their future or current VoIP phone system installations. Click here for more information.

We’re heading to Las Vegas for ISCWest 2018 April 10th – 13th! Please visit us in Booth 3044 as we’ll be sharing some exciting news! Click here for more information.

Click here for more information.

CyberData’s 1x Flange Mount Kit enables flush mounting for the following CyberData devices:
011186
011433
011309
011410

CyberData’s 2x Flange Mount Kit enables flush mounting for the following CyebrData devices:
011214
011310
011414

Click here for more information.

Click here for more information.

Click here for more information.

We’re heading out to Florida for Enterprise Connect 2018! Please join us. Stop by Booth 1536 to see CyberData’s latest releases. Click here for more information.

We’re hitting the road! Join us at NRF in NYC Jan 14th – 16th. Stop by Booth 912 to see our latest devices in action. Click here for more information.

CyberData Products Are Fully Compatible With Zycoo CooVox V2 SIP Servers. Click here for more information.

Wishing you all a peaceful holiday.

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CyberData is pleased to announce that our IP to Analog and IP Paging devices can now all page to Polycom phones.

For more information, click here.

CyberData welcomes our newest distribution partner, INTTELEC, based in Mexico, to our family of distributors.

CyberData is very excited to announce the addition of our newest distributor partner, INTTELEC, based in Mexico. In business since 2001, INTTELEC specializes in VoIP solutions, networking and wireless solutions. INTTELEC has offices and warehouses in Mexico City, Guadalajara, Hermosillo, Merida and Cancun and experience particularly with Grandstream, as well as Ubiquiti, Plantronics, Tenda and more. We welcome INTTELEC to the CyberData family and look forward to a long and prosperous partnership.

CyberData is pleased to introduce a new Extended Warranty program for CyberData products. Extending the warranty on your device gives you that added protection and ensures that the covered device will operate in accordance with CyberData’s specifications for the covered period.

Currently, CyberData warrants its product against defects in material or workmanship for a period of two years from time of purchase (Warranty Period). Should the product fail within Warranty, CyberData will repair or replace the product free of charge, based on CyberData’s RMA evaluation of the failure mode. This Warranty includes all parts and labor.

With our new Extended Warranty program, you now have the option to extend the Warranty Period for an additional two years. During this period CyberData will repair or replace the equipment that has failed due to normal use and operation. Equipment abuse, installation errors, modifications, and Acts of Nature are not covered, including power surges.

Extended Warranty Pricing

If you are interested in pricing information or purchasing an Extended Warranty, please first register your device for warranty here. Please have your serial number ready and click on the Warranty Registration tab. Once registered, please go to the product page of the device to purchase an Extended Warranty or view our pricelist here. You can purchase the Extended Warranty via secure server directly from our site! Already registered? Call us at 831-373-2601, ext 333 with your serial number and we’ll get you signed up!

CyberData’s Warranty & RMA Return Policy within the United States

If standard RMA repair service is required, please contact CyberData Technical Support prior to returning any products to CyberData. Our Technical Support staff will determine if your product should be returned to us for further inspection. If Technical Support determines that your product needs to be returned to CyberData, an RMA number will be issued to you. Click here to review more detailed information about our general RMA and Out of Warranty policy, please Products shipped to CyberData, both in and out of Warranty, are shipped at the expense of the customer. CyberData pays return shipping charges for repaired products that are within Warranty.

Monterey, CA – CyberData and BroadSoft are pleased to announce that the CyberData SIP Enabled IP series has been formally validated with BroadWorks. The device model(s) listed below have been validated as interoperable with the BroadWorks SIP interface. Configuration details are documented in the BroadSoft Partner Configuration Guide (PCG) PartnerConfigGuide CyberData SIP Enabled IP Series. The PCG is available to BroadSoft customers on the BroadSoft Xchange website at xchange.broadsoft.com. BroadSoft is a global communications software and service provider supporting millions of subscribers. This new validation with BroadWorks, which is the product platform for BroadSoft, is great news for BroadSoft Solution Partners with a need to simplify the deployment of phones with other unified communications endpoints such as CyberData’s SIP-enabled IP mass communication and notification devices. BroadSoft Solution Partners can now provide a more streamlined solution, enabling them to collaborate more effectively with their customers.

BroadSoft validates that the device interoperates with the BroadWorks SIP interface.
The validation covers the CyberData version(s) and BroadWorks release listed below.
Other versions tested previously are documented in the PCG.
CyberData version: 11.7.3*

CyberData models:
011186 CyberData SIP-enabled IP Outdoor Intercom
011209 CyberData SIP-enabled IP Emergency Indoor Intercom
011211 CyberData SIP-enabled IP Indoor Intercom
011272 CyberData SIP-enabled IP Indoor Intercom (Flush-Mounted)
011214 CyberData SIP-enabled IP Outdoor Keypad Intercom
011113 CyberData SIP-enabled IP Indoor Keypad Intercom (Wall-Mounted)
011123 CyberData SIP-enabled IP Indoor Keypad Intercom (Flush-Mounted)
011049 CyberData SIP-enabled IP Call Button
011376 CyberData SIP-enabled IP RGB Strobe
011216 CyberData SIP-enabled IP Indoor Office Ringer
011233 CyberData SIP Paging Adapter
011146 CyberData VoIP V3 Paging Server
011324 CyberData SIP Paging Amplifier
011393/011394 CyberData SIP Speaker
011397/011398 CyberData SIP TalkBack Speaker

For customers who do not have a VoIP phone system, or do not want to buy an expensive VoIP Video phone, but still need secure access control and two-way audio/video communication, this is the most cost-effective solution when combined with one of CyberData’s Door Strike Relay options.

Don’t have a VoIP phone system or a video phone? We’ve taken care of that!
When configured in Point to Point mode, the CyberSoftPhone enables users to set up the new SIP H.264 Video Intercoms without a VoIP phone system. With this new set up, a person can press the call button on the Intercom, and your PC can receive the call and see the video! The user can then use the keypad on the CyberSoftPhone to send DTMF commands to open a door using CyberData’s 011269 Door Strike Intermediate Relay or the new 011375 Network Dual Door Strike Relay.

To download CyberSoftPhone, please visit the download tabs of the web pages for our 011410 Sip-enabled Outdoor H.264 Video Intercom, or the 011414 SIP-enabled Outdoor H.264 Video Keypad Intercom.

To learn more about and to configure the devices in Point to Point mode, please click here:

Using the CyberData SIP-enabled h.264 Video Outdoor Intercom in Point-to-Point Mode

For more information, click here.