011272 SIP Indoor Intercom Flush Mount (Replacement Products are 011186 and 011443)
Part Number: 011272
MSRP: $0.00
- Description
- Features
- Specs
- FAQs
- Installation
- Downloads
The SIP Indoor Intercom Flush Mount delivers two-way communication and secure access control for your VoIP phone system. This device is perfect for settings such as commercial/residential facilities, schools and universities, retail establishments, warehouse and manufacturing plants.
CyberData has maintained one of the most comprehensive list of IP PBX servers certified to work with CyberData VoIP Products.
- TLS 1.2, Enhanced security for IP Endpoints in a local or cloud based environment
- Enhanced acoustic echo canceler
- Full-duplex voice operation
- Now supports SRST (Survivable Remote Site Telephony) in a Cisco environment
- Streamlined case design
- Network web management and firmware download
- Network adjustable speaker volume
- Concurrent SIP and multicast paging
- Dry relay contact for auxiliary control
- Door closure and tamper alert signal
- Downloadable alert, ringtones and callout messages
| Ethernet I/F | 10/100 Mbps |
| Protocol | SIP RFC 3261 Compatible |
| Power Input | PoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply (not included) |
| Speaker Output | 2 Watts Peak Power |
| On-Board Relay | 1A @ 30 VDC |
| Payload Types | G.711 a-Law, G.711 μ-Law, G.722 and G.729 |
| Network Security | TLS/SSL 1.2 |
| Operating Range | Temperature: -40 degrees C to 55 degrees C (-40 degrees F to 131 degrees F) Humidity: 5-95%, non-condensing |
| Storage Temperature | -40 degrees C to 70 degrees C (-40 degrees F to 158 degrees F) |
| Storage Altitude | Up to 15,000 ft. (4573 m) |
| Dimensions* |
Length: 6.840 inches [173.7 mm] Width: 2.419 inches [61.4 mm] Height: 5.860 inches [148.8 mm] |
|
Weight Boxed Weight |
1.0 lbs. [0.45 kg] 2.0 lbs. [0.90 kg] |
| Compliance | CE; EMC Directive, Class A EN 55032 & EN 55024, LV Safety Directive- EN 60950-1, RoHS Compliant, FCC; Part 15 Class A, Industry Canada; ICES-3 Class A, IEEE 802.3 Compliant |
| Warranty | 2 years limited |
| Part Number | 011272 |
*Dimensions are measured from the perspective of the product being upright with the front of the product facing you.
How do I update my firmware?
Go to the Downloads tab, click on the serial number range matching your device and download the firmware compatible with it. To update the firmware, unzip the file and log in to the web GUI for the device you are trying to upgrade. Navigate to the Firmware tab and browse for the firmware file you just downloaded. Select and upload that file. Do not reboot, the device will do it for you. For more information, please check your product’s Operations Guide, also available under the Downloads tab.
PLEASE NOTE: Firmware is not backwards compatible for V3 devices. If you are downgrading or trying to update a pre-V3 device, please contact CyberData’s Technical Support Department first to ensure the device does not get damaged. We also recommend you export a copy of your current configuration BEFORE updating, should a loss of power or another issue occur that would potentially lose your settings.
Is this device compatible with my service provider or IP-PBX server?
CyberData VoIP products are compatible with IP-PBX servers that support standard SIP protocol. You can find a full list of IP-PBX servers that CyberData products have been validated on by going to Connecting to Compatible IP-PBX Servers. If you do not see your IP-PBX on this list, feel free to contact CyberData’s Technical Support Department for more information.
What is multicast?
IP multicast is a technique for one-to-many communication over a local IP network. IGMP multicast is sent via UDP packets from a multicast server to a multicast receiver. This stream scales to a larger receiver population by not requiring prior knowledge of who or how many receivers there are. Multicast uses network infrastructure efficiently by requiring the source to send a packet only once, even if it needs to be delivered to many receivers. The network replicates the packet in order to reach multiple receivers only when necessary.
Multicast is a great alternative to SIP registration as it does not require that the recipient of the stream to register as an extension on an IP-PBX server.
CyberData products support both regular IGMP multicast as well as proprietary Polycom Group Paging.
Which IP Phones do you recommend for setting up a Peer to Peer SIP call with this device?
How loud is the speaker on the Intercom?
The average Intercom volume level is 9 SPL using the standard 1KHz test tone normalized at 0dB and yields 93dB output at 1 meter.
What is the difference between the SIP Emergency Intercom (011209), SIP Indoor Intercom (011211), and the SIP Indoor Flush Mount (011272)?
The difference in these products are the physical characteristics. The Emergency Intercom (011209) is bright red and features an “EMERGENCY” label, while the Indoor Intercom (011211) is white and features a “CALL” label. Both of these products are surface mount. The Indoor Flush Mount Intercom (011272) has the same labels as the indoor intercom, but comes in a flush mountable case. All of these products have the same internal functionality.
For additional support or answers to questions not covered on this page, who should I contact?
Typical Installation
SIP RGB Strobe or Auxiliary RGB Strobe
Onboard Terminal Connections
Connections
Remote Switch
Connecting to non-inductive type loads (Devices Less than 1A at 30 VDC)
Connecting to inductive type loads (Door Strike Intermediate Relay Module product (CD# 011269)
Connecting to inductive type loads (Networked Dual Door Strike Relay product (CD# 011375)
Mounting
All firmware files include release notes and an autoprovisioning template.
Please back up your configuration before uploading firmware, and restore factory defaults after the upload is complete.
Serial Number begins with 2721xxxxx
Serial Number begins with 2722xxxxx
| Documentation | |
|---|---|
| Description | Date |
| PDF Datasheet | DATE: 1/29/19 |
| PDF Quick Start Guide | DATE:1/24/19 |
| PDF Quick-Reference Placemat | DATE:3/18/19 |
| PDF Operations Guide (firmware version 20.0.0) | DATE:3/18/19 |
| PDF CyberData Night Ringer Explained | DATE:3/25/20 |
| PDF CE Declaration of Conformity | DATE:2/23/17 |
| Connecting to Compatible IP-PBX Servers | |
| Firmware, Drivers & Utilities | |
| ZIP Firmware 20.0.0 | DATE:1/22/19 |
| ZIP The SolarWinds TFTP server is used when autoprovisioning firmware updates or audio files. | |
| ZIP The Discovery Utility scans the network for CyberData devices. | |
Description
The SIP Indoor Intercom Flush Mount delivers two-way communication and secure access control for your VoIP phone system. This device is perfect for settings such as commercial/residential facilities, schools and universities, retail establishments, warehouse and manufacturing plants.
CyberData has maintained one of the most comprehensive list of IP PBX servers certified to work with CyberData VoIP Products.
Features
- TLS 1.2, Enhanced security for IP Endpoints in a local or cloud based environment
- Enhanced acoustic echo canceler
- Full-duplex voice operation
- Now supports SRST (Survivable Remote Site Telephony) in a Cisco environment
- Streamlined case design
- Network web management and firmware download
- Network adjustable speaker volume
- Concurrent SIP and multicast paging
- Dry relay contact for auxiliary control
- Door closure and tamper alert signal
- Downloadable alert, ringtones and callout messages
Specs
| Ethernet I/F | 10/100 Mbps |
| Protocol | SIP RFC 3261 Compatible |
| Power Input | PoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply (not included) |
| Speaker Output | 2 Watts Peak Power |
| On-Board Relay | 1A @ 30 VDC |
| Payload Types | G.711 a-Law, G.711 μ-Law, G.722 and G.729 |
| Network Security | TLS/SSL 1.2 |
| Operating Range | Temperature: -40 degrees C to 55 degrees C (-40 degrees F to 131 degrees F) Humidity: 5-95%, non-condensing |
| Storage Temperature | -40 degrees C to 70 degrees C (-40 degrees F to 158 degrees F) |
| Storage Altitude | Up to 15,000 ft. (4573 m) |
| Dimensions* |
Length: 6.840 inches [173.7 mm] Width: 2.419 inches [61.4 mm] Height: 5.860 inches [148.8 mm] |
|
Weight Boxed Weight |
1.0 lbs. [0.45 kg] 2.0 lbs. [0.90 kg] |
| Compliance | CE; EMC Directive, Class A EN 55032 & EN 55024, LV Safety Directive- EN 60950-1, RoHS Compliant, FCC; Part 15 Class A, Industry Canada; ICES-3 Class A, IEEE 802.3 Compliant |
| Warranty | 2 years limited |
| Part Number | 011272 |
*Dimensions are measured from the perspective of the product being upright with the front of the product facing you.
FAQs
How do I update my firmware?
Go to the Downloads tab, click on the serial number range matching your device and download the firmware compatible with it. To update the firmware, unzip the file and log in to the web GUI for the device you are trying to upgrade. Navigate to the Firmware tab and browse for the firmware file you just downloaded. Select and upload that file. Do not reboot, the device will do it for you. For more information, please check your product’s Operations Guide, also available under the Downloads tab.
PLEASE NOTE: Firmware is not backwards compatible for V3 devices. If you are downgrading or trying to update a pre-V3 device, please contact CyberData’s Technical Support Department first to ensure the device does not get damaged. We also recommend you export a copy of your current configuration BEFORE updating, should a loss of power or another issue occur that would potentially lose your settings.
Is this device compatible with my service provider or IP-PBX server?
CyberData VoIP products are compatible with IP-PBX servers that support standard SIP protocol. You can find a full list of IP-PBX servers that CyberData products have been validated on by going to Connecting to Compatible IP-PBX Servers. If you do not see your IP-PBX on this list, feel free to contact CyberData’s Technical Support Department for more information.
What is multicast?
IP multicast is a technique for one-to-many communication over a local IP network. IGMP multicast is sent via UDP packets from a multicast server to a multicast receiver. This stream scales to a larger receiver population by not requiring prior knowledge of who or how many receivers there are. Multicast uses network infrastructure efficiently by requiring the source to send a packet only once, even if it needs to be delivered to many receivers. The network replicates the packet in order to reach multiple receivers only when necessary.
Multicast is a great alternative to SIP registration as it does not require that the recipient of the stream to register as an extension on an IP-PBX server.
CyberData products support both regular IGMP multicast as well as proprietary Polycom Group Paging.
Which IP Phones do you recommend for setting up a Peer to Peer SIP call with this device?
How loud is the speaker on the Intercom?
The average Intercom volume level is 9 SPL using the standard 1KHz test tone normalized at 0dB and yields 93dB output at 1 meter.
What is the difference between the SIP Emergency Intercom (011209), SIP Indoor Intercom (011211), and the SIP Indoor Flush Mount (011272)?
The difference in these products are the physical characteristics. The Emergency Intercom (011209) is bright red and features an “EMERGENCY” label, while the Indoor Intercom (011211) is white and features a “CALL” label. Both of these products are surface mount. The Indoor Flush Mount Intercom (011272) has the same labels as the indoor intercom, but comes in a flush mountable case. All of these products have the same internal functionality.
For additional support or answers to questions not covered on this page, who should I contact?
Installation
Typical Installation
SIP RGB Strobe or Auxiliary RGB Strobe
Onboard Terminal Connections
Connections
Remote SwitchConnecting to non-inductive type loads (Devices Less than 1A at 30 VDC)
Connecting to inductive type loads (Door Strike Intermediate Relay Module product (CD# 011269)
Connecting to inductive type loads (Networked Dual Door Strike Relay product (CD# 011375)
Mounting
Downloads
All firmware files include release notes and an autoprovisioning template.
Please back up your configuration before uploading firmware, and restore factory defaults after the upload is complete.
Serial Number begins with 2721xxxxx
Serial Number begins with 2722xxxxx
| Documentation | |
|---|---|
| Description | Date |
| PDF Datasheet | DATE: 1/29/19 |
| PDF Quick Start Guide | DATE:1/24/19 |
| PDF Quick-Reference Placemat | DATE:3/18/19 |
| PDF Operations Guide (firmware version 20.0.0) | DATE:3/18/19 |
| PDF CyberData Night Ringer Explained | DATE:3/25/20 |
| PDF CE Declaration of Conformity | DATE:2/23/17 |
| Connecting to Compatible IP-PBX Servers | |
| Firmware, Drivers & Utilities | |
| ZIP Firmware 20.0.0 | DATE:1/22/19 |
| ZIP The SolarWinds TFTP server is used when autoprovisioning firmware updates or audio files. | |
| ZIP The Discovery Utility scans the network for CyberData devices. | |