011280 InformaCast® Enabled Paging Adapter
Part Number: 011280
MSRP: $523.00
- Description
- Features
- Specs
- FAQs
- Installation
- Downloads
The CyberData InformaCast® Enabled Paging Adapter is for use with Singlewire's InformaCast paging and emergency notification software. The Paging Adapter provides a direct connection to legacy analog paging systems enabling InformaCast paging events to be broadcast.
- Compatible with Singlewire InformaCast v12.1, including support for downloading SIP credentials from InformaCast
- Supports Singlewire InformaCast High Quality Audio
- Capable of receiving Singlewire InformaCast, SIP, and multicast messages
- Support for InformaCast resiliency
- Support for Cisco SRST resiliency
- Compatible with most analog amplifiers in the market
- Supports audio prioritization, including 10 multicast paging groups
- Loud/Night ringer function - second SIP extension
- 9 user-uploadable page messages
- Supports delayed pages with call buffering
- Support for security code to prevent unwanted SIP calls
- Can receive pages directly from Poly phones as well as other devices that can send standard multicast
- Sense input capable of generating events or SIP calls
- Built-in diagnostics
- Line-in for background music
- Line-out connector
- Remote amp fault sensor
- Audio controlled relay/remote amplifier enable
- DTMF entries for analog paging zones
- Rack-mountable
- TLS 1.2 (includes mutual authentication) and SRTP enhanced security for IP Endpoints in a local or cloud-based environment
- HTTPS or HTTP web-based configuration - HTTPS is enabled by default
- Autoprovisioning via HTTPS, HTTP or TFTP
- Configurable event generation for device health and status monitoring
- 802.11q VLAN tagging
- HTTP command interface
| Ethernet I/F | 10/100 Mbps |
| Protocol | SIP RFC 3261 Compatible |
| Notification Software | Singlewire InformaCast v4.0 and above |
| Power Input | PoE 802.3af or 48VDC |
|
Line In: Input Signal Amplitudes Input Impedance |
2.0 VPP Maximum 10k Ohm |
|
Line Out: Output Signal Amplitudes Output Level Total Harmonic Distortion Output Impedance |
2.0 VPP Maximum +2dBm nominal 0.5% maximum 10k Ohm |
| Page Port Output | Balanced 600 Ohm 5VPP |
| Payload Types | G.711 a-law, G.711μ-law, G.722, and G.729 |
| Network Security | TLS 1.2, SRTP, HTTPS |
| Operating Range | Temperature: -40 degrees C to 55 degrees C (-40 degrees F to 131 degrees F) Humidity: 5-95%, non-condensing |
| Storage Temperature | -40 degrees C to 70 degrees C (-40 degrees F to 158 degrees F) |
| Storage Altitude | Up to 15,000 ft. (4573 m) |
| Dimensions* |
Length: 6.11 inches [155.19 mm] Width: 4.05 inches [102.87 mm] Height: 1.15 inches [29.21 mm] |
|
Weight Boxed Weight |
1.2 lbs. [0.54 kg] 1.8 lbs. [0.82 kg] |
| Compliance | CE: EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive EN 62368-1; RoHS Compliant; FCC Part 15 Class A; Industry Canada ICES-3 Class A; IEEE 802.3 Compliant; TAA Compliant |
| Warranty | 2 years limited |
| Part Number | 011280 |
*Dimensions are measured from the perspective of the product being upright with the front of the product facing you.
How do I update my firmware?
Go to the Downloads tab, click on the serial number range matching your device and download the firmware compatible with it. To update the firmware, unzip the file and log in to the web GUI for the device you are trying to upgrade. Navigate to the Firmware tab and browse for the firmware file you just downloaded. Select and upload that file. Do not reboot, the device will do it for you. For more information, please check your product’s Operations Guide, also available under the Downloads tab.
PLEASE NOTE: Firmware is not backward compatible for V3 devices. If you are downgrading or trying to update a pre-V3 device, please contact CyberData’s Technical Support Department first to ensure the device does not get damaged. We also recommend you export a copy of your current configuration BEFORE updating, should a loss of power or another issue occur that would potentially lose your settings.
Is this device compatible with my service provider or IP-PBX server?
CyberData VoIP products are compatible with IP-PBX servers that support standard SIP protocol. You can find a full list of IP-PBX servers that CyberData products have been validated on by going to Connecting to Compatible IP-PBX Servers. If you do not see your IP-PBX on this list, feel free to contact CyberData’s Technical Support Department for more information.
Is this device compatible with my analog amplifier?
Our page, Connecting to Compatible Analog Amplifiers, portrays a list of third-party analog amplifiers that CyberData has validated compatibility. If you do not see your amplifier on the list, please contact CyberData’s Technical Support Department.
What is multicast?
IP multicast is a technique for one-to-many communication over a local IP network. IGMP multicast is sent via UDP packets from a multicast server to a multicast receiver. This stream scales to a larger receiver population by not requiring prior knowledge of who or how many receivers there are. Multicast uses network infrastructure efficiently by requiring the source to send a packet only once, even if it needs to be delivered to many receivers. The network replicates the packet in order to reach multiple receivers only when necessary.
Multicast is a great alternative to SIP registration as it does not require the recipient of the stream to register as an extension on an IP-PBX server.
CyberData products support both regular IGMP multicast as well as proprietary Polycom Group Paging.
Which IP phones do you recommend for setting up a Peer to Peer SIP call with this device?
If I wanted to power the device by using the auxiliary power connector, what type of power supply do I need?
The power connection requires a +48v 380mA (min) power brick. The connector is 2.5mm with a positive center. Cisco's CP-PWR-CUBE-3 power brick is approved.
For additional support or answers to questions not covered on this page, who should I contact?
Typical Installation
Connections 
Serial Number begins with 2800xxxxx
| Documentation | |
|---|---|
| Description | Date |
| PDF Datasheet | DATE:1/19/22 |
| PDF Quick Start Guide | DATE:10/10/13 |
| PDF Quick-Reference Placemat | DATE:5/15/15 |
| PDF Operations Guide | DATE:5/27/15 |
Serial Number begins with 2801xxxxx
| Documentation | |
|---|---|
| Description | Date |
| PDF Datasheet | DATE:1/19/22 |
| PDF Quick Start Guide | DATE:7/8/15 |
| PDF Quick-Reference Placemat | DATE:2/15/18 |
| PDF Operations Guide (firmware version 11.9.0) | DATE:4/3/20 |
| PDF Operations Guide (firmware version 11.8.0) | DATE:10/21/19 |
| PDF Operations Guide (firmware version 11.6.0) | DATE:6/5/17 |
| PDF Operations Guide (firmware version 11.5.5) | DATE:2/9/16 |
| PDF Operations Guide (firmware version 4.0.0) | DATE:7/8/15 |
| Firmware, Drivers & Utilities | |
| ZIP Firmware 11.9.3. For more information, see the release notes. | DATE:5/21/20 |
| ZIP Firmware 11.9.0. For more information, see the release notes. | DATE:4/2/20 |
| ZIP Firmware 11.8.0. For more information, see the release notes. | DATE:10/15/19 |
| ZIP Firmware 11.7.2. For more information, see the release notes. | DATE: 8/2/17 |
| ZIP The Discovery Utility scans the network and reports back any found VoIP devices that are attached to the physical network. | |
Serial Number begins with 2802xxxxx
| Documentation | |
|---|---|
| Description | Date |
| PDF Datasheet | DATE:1/19/22 |
| PDF Quick Start Guide | DATE: 5/16/22 |
| PDF Quick-Reference Placemat | DATE: 5/16/22 |
| PDF Operations Guide (firmware version 22.0.1) | DATE:11/19/24 |
| PDF Operations Guide (firmware version 20.2.0) | DATE: 5/17/22 |
| PDF Operations Guide (firmware version 20.1.0) | DATE: 4/14/21 |
| PDF Operations Guide (firmware version 20.0.0) | DATE: 6/26/20 |
| PDF CyberData Night Ringer Explained | DATE: 3/25/20 |
| PDF Polycom Multicast Diagram | DATE: 3/10/15 |
| Firmware, Drivers & Utilities | |
| ZIP Firmware 22.0.1. For more information, see the release notes. *Note* Upgrade will take 6 minutes to complete and cause your device to reboot twice. Device cannot revert to previous versions. | DATE:11/19/24 |
| ZIP Firmware 20.2.2. For more information, see the release notes. | DATE: 2/1/23 |
| ZIP The Discovery Utility scans the network for CyberData devices. | |
Description
The CyberData InformaCast® Enabled Paging Adapter is for use with Singlewire's InformaCast paging and emergency notification software. The Paging Adapter provides a direct connection to legacy analog paging systems enabling InformaCast paging events to be broadcast.
Features
- Compatible with Singlewire InformaCast v12.1, including support for downloading SIP credentials from InformaCast
- Supports Singlewire InformaCast High Quality Audio
- Capable of receiving Singlewire InformaCast, SIP, and multicast messages
- Support for InformaCast resiliency
- Support for Cisco SRST resiliency
- Compatible with most analog amplifiers in the market
- Supports audio prioritization, including 10 multicast paging groups
- Loud/Night ringer function - second SIP extension
- 9 user-uploadable page messages
- Supports delayed pages with call buffering
- Support for security code to prevent unwanted SIP calls
- Can receive pages directly from Poly phones as well as other devices that can send standard multicast
- Sense input capable of generating events or SIP calls
- Built-in diagnostics
- Line-in for background music
- Line-out connector
- Remote amp fault sensor
- Audio controlled relay/remote amplifier enable
- DTMF entries for analog paging zones
- Rack-mountable
- TLS 1.2 (includes mutual authentication) and SRTP enhanced security for IP Endpoints in a local or cloud-based environment
- HTTPS or HTTP web-based configuration - HTTPS is enabled by default
- Autoprovisioning via HTTPS, HTTP or TFTP
- Configurable event generation for device health and status monitoring
- 802.11q VLAN tagging
- HTTP command interface
Specs
| Ethernet I/F | 10/100 Mbps |
| Protocol | SIP RFC 3261 Compatible |
| Notification Software | Singlewire InformaCast v4.0 and above |
| Power Input | PoE 802.3af or 48VDC |
|
Line In: Input Signal Amplitudes Input Impedance |
2.0 VPP Maximum 10k Ohm |
|
Line Out: Output Signal Amplitudes Output Level Total Harmonic Distortion Output Impedance |
2.0 VPP Maximum +2dBm nominal 0.5% maximum 10k Ohm |
| Page Port Output | Balanced 600 Ohm 5VPP |
| Payload Types | G.711 a-law, G.711μ-law, G.722, and G.729 |
| Network Security | TLS 1.2, SRTP, HTTPS |
| Operating Range | Temperature: -40 degrees C to 55 degrees C (-40 degrees F to 131 degrees F) Humidity: 5-95%, non-condensing |
| Storage Temperature | -40 degrees C to 70 degrees C (-40 degrees F to 158 degrees F) |
| Storage Altitude | Up to 15,000 ft. (4573 m) |
| Dimensions* |
Length: 6.11 inches [155.19 mm] Width: 4.05 inches [102.87 mm] Height: 1.15 inches [29.21 mm] |
|
Weight Boxed Weight |
1.2 lbs. [0.54 kg] 1.8 lbs. [0.82 kg] |
| Compliance | CE: EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive EN 62368-1; RoHS Compliant; FCC Part 15 Class A; Industry Canada ICES-3 Class A; IEEE 802.3 Compliant; TAA Compliant |
| Warranty | 2 years limited |
| Part Number | 011280 |
*Dimensions are measured from the perspective of the product being upright with the front of the product facing you.
FAQs
How do I update my firmware?
Go to the Downloads tab, click on the serial number range matching your device and download the firmware compatible with it. To update the firmware, unzip the file and log in to the web GUI for the device you are trying to upgrade. Navigate to the Firmware tab and browse for the firmware file you just downloaded. Select and upload that file. Do not reboot, the device will do it for you. For more information, please check your product’s Operations Guide, also available under the Downloads tab.
PLEASE NOTE: Firmware is not backward compatible for V3 devices. If you are downgrading or trying to update a pre-V3 device, please contact CyberData’s Technical Support Department first to ensure the device does not get damaged. We also recommend you export a copy of your current configuration BEFORE updating, should a loss of power or another issue occur that would potentially lose your settings.
Is this device compatible with my service provider or IP-PBX server?
CyberData VoIP products are compatible with IP-PBX servers that support standard SIP protocol. You can find a full list of IP-PBX servers that CyberData products have been validated on by going to Connecting to Compatible IP-PBX Servers. If you do not see your IP-PBX on this list, feel free to contact CyberData’s Technical Support Department for more information.
Is this device compatible with my analog amplifier?
Our page, Connecting to Compatible Analog Amplifiers, portrays a list of third-party analog amplifiers that CyberData has validated compatibility. If you do not see your amplifier on the list, please contact CyberData’s Technical Support Department.
What is multicast?
IP multicast is a technique for one-to-many communication over a local IP network. IGMP multicast is sent via UDP packets from a multicast server to a multicast receiver. This stream scales to a larger receiver population by not requiring prior knowledge of who or how many receivers there are. Multicast uses network infrastructure efficiently by requiring the source to send a packet only once, even if it needs to be delivered to many receivers. The network replicates the packet in order to reach multiple receivers only when necessary.
Multicast is a great alternative to SIP registration as it does not require the recipient of the stream to register as an extension on an IP-PBX server.
CyberData products support both regular IGMP multicast as well as proprietary Polycom Group Paging.
Which IP phones do you recommend for setting up a Peer to Peer SIP call with this device?
If I wanted to power the device by using the auxiliary power connector, what type of power supply do I need?
The power connection requires a +48v 380mA (min) power brick. The connector is 2.5mm with a positive center. Cisco's CP-PWR-CUBE-3 power brick is approved.
For additional support or answers to questions not covered on this page, who should I contact?
Installation
Typical Installation
Connections
Downloads
Serial Number begins with 2800xxxxx
| Documentation | |
|---|---|
| Description | Date |
| PDF Datasheet | DATE:1/19/22 |
| PDF Quick Start Guide | DATE:10/10/13 |
| PDF Quick-Reference Placemat | DATE:5/15/15 |
| PDF Operations Guide | DATE:5/27/15 |
Serial Number begins with 2801xxxxx
| Documentation | |
|---|---|
| Description | Date |
| PDF Datasheet | DATE:1/19/22 |
| PDF Quick Start Guide | DATE:7/8/15 |
| PDF Quick-Reference Placemat | DATE:2/15/18 |
| PDF Operations Guide (firmware version 11.9.0) | DATE:4/3/20 |
| PDF Operations Guide (firmware version 11.8.0) | DATE:10/21/19 |
| PDF Operations Guide (firmware version 11.6.0) | DATE:6/5/17 |
| PDF Operations Guide (firmware version 11.5.5) | DATE:2/9/16 |
| PDF Operations Guide (firmware version 4.0.0) | DATE:7/8/15 |
| Firmware, Drivers & Utilities | |
| ZIP Firmware 11.9.3. For more information, see the release notes. | DATE:5/21/20 |
| ZIP Firmware 11.9.0. For more information, see the release notes. | DATE:4/2/20 |
| ZIP Firmware 11.8.0. For more information, see the release notes. | DATE:10/15/19 |
| ZIP Firmware 11.7.2. For more information, see the release notes. | DATE: 8/2/17 |
| ZIP The Discovery Utility scans the network and reports back any found VoIP devices that are attached to the physical network. | |
Serial Number begins with 2802xxxxx
| Documentation | |
|---|---|
| Description | Date |
| PDF Datasheet | DATE:1/19/22 |
| PDF Quick Start Guide | DATE: 5/16/22 |
| PDF Quick-Reference Placemat | DATE: 5/16/22 |
| PDF Operations Guide (firmware version 22.0.1) | DATE:11/19/24 |
| PDF Operations Guide (firmware version 20.2.0) | DATE: 5/17/22 |
| PDF Operations Guide (firmware version 20.1.0) | DATE: 4/14/21 |
| PDF Operations Guide (firmware version 20.0.0) | DATE: 6/26/20 |
| PDF CyberData Night Ringer Explained | DATE: 3/25/20 |
| PDF Polycom Multicast Diagram | DATE: 3/10/15 |
| Firmware, Drivers & Utilities | |
| ZIP Firmware 22.0.1. For more information, see the release notes. *Note* Upgrade will take 6 minutes to complete and cause your device to reboot twice. Device cannot revert to previous versions. | DATE:11/19/24 |
| ZIP Firmware 20.2.2. For more information, see the release notes. | DATE: 2/1/23 |
| ZIP The Discovery Utility scans the network for CyberData devices. | |